Effective July 1, 2020, customers will begin to receive solid waste bills from Rumpke Waste, which will provide additional payment options.
To eliminate customer confusion, Rumpke Waste will be the primary point of contact for all customer service inquiries, including billing questions and payment options, beginning July 1, 2020. Vacation holds will still remain an option for customers, but will be arranged directly through Rumpke Waste. The township will continue to aid in customer service complaints, but will be a secondary option after an initial attempt to contact Rumpke Waste.
Customers will also experience a slight increase to rates, effective July 1, 2020, with the following changes:
- Curbside: 18.89/month, billed semi-annually at $113.34
- Senior Curbside: 17.24/month, billed semi-annually at $103.44
- Garage Door: 49.28/month, billed semi-annually at $295.68
- Senior Garage Door: 44.59/month, billed semi-annually at $267.54
It is the goal of Bath Township to provide residents with a more effective customer service process for solid waste billing and payments.
You can reach Rumpke Waste at 800-828-8171 or at www.rumpke.com.